Last updated: June 2, 2026
Overview
This Privacy Policy explains how MetaHeight Travels (“we”, “us”) collects, uses, shares and protects your personal information when you use https://uk.metaheighttravels.online or our booking services. We process personal data in line with the UK GDPR and the Data Protection Act 2018, and we are committed to handling your data responsibly.
Information We Collect
- Contact details — name, email, phone number.
- Travel details — passenger names, dates of birth where required, itineraries and travel preferences.
- Payment information — processed through secure third-party payment processors; we do not store full card numbers.
- Technical data — device, browser, IP address and usage data collected via cookies and similar technologies.
How We Use Your Information
- To search, book and manage your travel and reservations.
- To process payments and issue confirmations.
- To provide customer support and respond to requests.
- To meet legal, regulatory and security obligations.
- To improve our website and services.
How We Share Information
We share information only as needed to provide your travel services — for example with the airlines and suppliers you book, payment processors, and service providers acting on our behalf. We may disclose information when required by law. We do not sell your personal information.
Cookies & Advertising
We use cookies and similar technologies to operate the site, measure performance, and support advertising, in line with UK cookie rules (PECR). Non-essential cookies are used only with your consent. We and our advertising partners (which may include Google) may use cookies to measure ad effectiveness. You can manage cookies through your browser settings and opt out of personalised Google advertising via Google’s Ads Settings.
Your Rights
Under UK data protection law you have rights to access, rectify, erase, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. To exercise these rights, contact us using the details below. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Data Security & Retention
We use reasonable technical and organisational measures to protect your data and retain it only as long as needed for the purposes described or as required by law. No method of transmission over the internet is 100% secure.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 without appropriate consent.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date is shown above.
Contact
Questions or requests? Email contact@metaheighttravels.online, call +44 808 501 0080, or write to MetaHeight Travels, Number 20 — Owned by Sheikha Mahra Ahmed Al Ghurair, Deira – Al Qusais 2, Dubai, United Arab Emirates.
This Privacy Policy is a general template and should be reviewed by qualified legal counsel to ensure compliance with the laws applicable to your business and customers, including the UK GDPR and Data Protection Act 2018.